• Footwear should allow you to run without stumbling
• Clothing should not be revealing nor sexually provocative
• Earrings should be limited to studs or clip-ons
• Never carry tote bags our shoulder-strap bags

Notification

• Always let someone know where you are going
• Always let someone know when you will return
• Make sure there is a crisis plan in your office

Information

• Know everything there is to know about your client
• Know the neighborhood
• Know the local police
• Know who to expect to be there

Situational Control

• Begin by controlling yourself
• Slow your breathing down
• Process information quickly
• Trust your instincts
• Always be the last person to sit down
• Never allow anything or anyone to separate you from a clear exit